Testimonials

Customer Service was exemplary. My experience was wonderful. I was well taken care of from the moment I stepped into the lot. Communication about the sale and after the sale was also appreciated. Thanks Strong VW (and Tim and Cameron)

I helped to get my son’s Golf in for service. I was able to schedule an appointment within a few days and the folks I spoke to on the phone were friendly and helpful, as was our service advisor Eli. The costs were reasonable as well. All around a good experience!

We were looking for a new car, David Keith explained the features of the Jetta we looked at. It was very informative. He explained the financing options and the benefits of each one. This was a wonderful experience, and I will reccomend Strong Volkswagen to all my friends and neighbors. I took my Jetta into Strong's service department for a emissions repair. Mike Watson, the service adjuster, did an excellent job working with the service conrtact people. The "Check Engine" light is out, and every thing runs just fine. Thanks Mike!

Really nice dealership, All the employees were super helpful and friendly got my service done quickly.

Buying my third VW Atlas was a great experience. It does take time to complete the buying process but I enjoyed working with Strong VW. I bought two other vehicles from Strong and glad to return.

(Translated by Google) Excellent service. Having staff who speak Spanish makes everything much easier when I visit to have my Volkswagen serviced. Thank you so much! (Original) Excelente atención.. el hecho de tener personal que habla español me facilita todo con respeto a las visitas para realizarle los servicios a mi Volkswagen.. muchas gracias de verdad..

Did a good job on the car, took longer than expected, but they were able to remediate that by finding a way for me to pick it up the same day.

Eli was personal and professional. He was patient and answered all my questions. He explained the importance of the periodic maintenance checks, thanks.

Good Service

Everyone here was very kind and helpful!

Great experience!!

all good was expensive

I had a great experience ! My sales person was awesome. Very helpful!

Friendly, competent and on time! Thanks

(Translated by Google) Very friendly and efficient staff (Original) Un personal muy amable y eficiente

They\nAlways get me in quickly to get my car washed.Even though I don't have the time to come for the hand wash part , they run my car through the machine , which is still helpful.

My experience at Volkswagen was great. They were very attentive to my needs completed The service as scheduled very friendly very thorough

Staff was great. Worked to get me qualified.

Thanks! For your help, I will always be a Strong VW customer. They are good to their customers

Very educated and professional stuff, precise and honest explanation of services, pleasant and comfortable environment. I take my car there for many years, and always have a positive experience. Highly recommend!

Some the very best customer service I have ever experienced. Prompt knowledgeable friendly.. I really like this dealership! Whenever you walk in you feel comfortable, that’s rare in today’s world.

Friendly and efficient. Love Strong VW

No issues and took care of us in the best possible way.

I recently bought new volkswagen Jetta And i was helped by Teron .He was so friendly and very personable.Most of the time,car salesmen can be pushy but not Teron .i had a great experience with Teron.i would give 10 stars if they would let me.

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(Translated by Google) undefined (Original) Ismael was absolutely amazing. He got me into the car that I wanted and it was pretty painless. Everyone at Strong VW was wonderful to work with.

(Translated by Google) undefined (Original) I cannot say enough good things about my experience with Billy Meade at Strong Volkswagen in Salt Lake City. I originally went in hoping to see if there was any way to lower my payment on my 2024 VW Atlas Cross Sport, and what turned into a very long and eventful day ended in the best possible outcome—all thanks to Billy. From the very beginning, Billy was incredibly kind, patient, and genuinely invested in helping me find the best option for my situation. The bank caused several issues and delays with approval, and the process took much longer than expected, but Billy never once made me feel like a burden or rushed. He consistently checked in with me, kept me updated every step of the way, and reassured me through the frustrating parts of the process. That level of communication and care truly meant so much. Billy went above and beyond trying every possible option to help me, and his professionalism and positive attitude never wavered—even during a stressful and drawn-out process. In the end, I drove away in a 2025 Jetta SEL, and I couldn’t be more thankful or excited. If you’re looking for someone who is honest, hardworking, patient, and truly cares about their customers, Billy Meade is your guy. I am so grateful for everything he did for me and highly recommend working with him at Strong Volkswagen. This was hands down one of the best car-buying experiences I’ve had because of him. Thank you, Billy! 🚗✨

(Translated by Google) undefined (Original) Great service! They were quick and the wait was comfortable. They also help with a ride somewhere close if you don’t want to wait.

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Friendly service. Didn't play games with pricing. They allow you to finance where you want instead of making you use their financing for 6 months like they did in the past.

I’ve been going to Strong for many years and have appreciated the service and helpfulness of the entire staff

Service was pretty good. The service provider was pretty blunt and looked uninterested in providing the service. For example- Not providing any additional context on the service, what was done, what we can do better, even after asking couple times.

Pretty good. After a week I did have to call in to find out about my car due to them not calling me. They had forgotten to call me but other than that pretty smooth

(Translated by Google) undefined (Original) We ended up getting a lease through Strong a few years ago. The onboarding process was great. The issue we ran into was that it is extremely hard to get in touch with anybody there. There were multiple times where they would reach out to me through what I assume was a marketing email, but could never get in touch with anyone regarding the material the sent me. Any time I did get in touch with them, they seemed genuinely bothered by my questions. Even down to a couple of weeks ago when our lease was ending. One of their salespeople reached out to me to chat through my options. They stressed that this was “extremely time sensitive” then never responded. I reached out to them to ask for the information they said they would send over to me. Again, onboarding was great, but don’t expect great customer service after you sign the sales contract.

I actually went here once and got a bad vibe from the work culture and employees, fast forward to two years later and I see one of their employees making a joke about the state of the world in order to make a sale on tik tok. I’m so glad I went and purchased a car somewhere else, I would have hated to give my money to someone like that. It brings the values of the cars down. When I want to buy a car and make a huge life changing purchase, I want to do it with people I trust, not with people trying to make a quick buck. I want a company that hires people with good values and integrity, that’s someone I would trust with that large of a life decision. Someone dealing with a huge sale like that shouldn’t be goofing off in Tik tok, let alone being extremely Insensitive. I hope this company will improve but I don’t think I’ll be coming back ever.

Creating Tiktoks mocking the state of our country is probably not the best marketing plan.

Went and got my oil changed. Ten minutes after picking up my car, I noticed a scratch on my steering wheel. Contacted them right away, they told me to provide a photo, I did, then they instructed me to bring it in so they could look at it. After bringing it in, they informed me they wouldn't do anything about it. Insinuated I did it with a ring, I don't wear rings. Very disgusted with how I was treated.

Conned into paying $700 for an alignment and brake fluid flush when all I wanted was the free two-year maintenance check. Shame on me, I guess. Showed up and there was no record of my appointment. Two hour service took over 5 hours. The alignment wasn't even completed successfully; the car has barely 5000 miles on it so it isn't like there's any crazy wear but somehow they couldn't get some part into proper alignment. I explicitly told them not to wash the car and they still put it through the auto-wash, messing with my PPF. The service reminder alert is still coming up in my car, so now I'm not even sure they actually did the one thing I came in for. Edit: the service manager called to gaslight me and tell me that they did not wash my car. He said they didn't have a record of washing it and didn't see any video of it being washed. But I think I know how dirty my car was before and after the service. I took the time to go inspect my car further and found that the air filter was not replaced. I'm looking at the maintenance schedule for my car and it states that the air filter should be changed at 2 years. So who knows what they actually did with my car. The maintenance schedule also states that the brake fluid should be changed starting at 3 years so the upcharge on that service was completely unnecessary, assuming they even performed it. I see now on the inspection sheet they gave me that literally everything in the "multi-point inspection" was marked as "not applicable". So they literally took my car for a full day, charged me $700 for an incomplete alignment, unnecessary brake flush, potentially scuffed up my PPF, and didn't even actually do the one thing I wanted them to do when I brought it in. I'm livid.

Absolutely the worst dealership I have ever dealt with, but I hear that all VW dealership are terrible. They are not helpful, asked me to come drive my car with them (hello, I’m not a mechanic). The VW I’d.4 has so many problems, that you have to constantly have it in the shop and therefore experience the absolutely horrendous service experience every time. The rudeness and condescending nature and having them act like it’s my fault that this car is a piece of crap.

My experience with the service department was terrible. I brought my Passat in to be diagnosed, as it had a warning light on. When I picked it up and drove away the light immediately came on again. I returned it to them to see what the issue was? So come to find out they charged me 800.00 to fix something that didn’t need to be repaired and ended up having do another repair. I was talked to like a child by the service advisor “Mikel”, and blamed some how for them fixing the wrong thing.. HE LITERALLY BLAMED ME FOR HIS AND THE REPAIR TECHS MISTAKE… They did end up fixing the other part and not charging me for labor for an additional $75. However it seems like the $30 part (what actually repaired the car) would have been much less in labor than the $800 I had to pay (for the unnecessary repair) not including the $75 additional. No apologies were given and no refunds were offered. I would never recommend this dealer for service. Edit: How about actually helping the customer with their problems???? Instead of saying “we will handle it”???!!