Service Department

Our Location

Strong Volkswagen
1070 S Main St
Salt Lake City, UT 84101

Service: 801-758-2091
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

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Volkswagen Tire Store Price Match Guarantee

Find-a-lower-price-within-30-days,-and-we'll-refund-the-difference.13-Plus,-eligible-tires-purchased-at-a-participating-VW-dealership-include-the-protection-of-24-Month-Road-Hazard-Coverage.-You'll-get: –-100%-coverage-for-the-full-24-month-period14

13 To receive price match, customer must purchase tires that meet specifications of vehicle's Owner's Manual through Volkswagen Tire Store and present a lower printed competitor pre-tax price quote for identical tires dated within 30 days of customer's tire purchase. Competitor price quote must be from a competitor with a physical retail location within 50 miles of the dealership. Not available on competitor quotes where pricing includes rebates (national, regional, or local) or clearance, closeout, promotional, or special prices. Additional restrictions apply. Valid at a participating Volkswagen dealership only. See participating dealer or vwtirestore.com for complete details. 14 Road Hazard Protection provided by a third party. Coverage ends at the earlier of (1) expiration of 24 months from date of replacement tire purchase or (2) when less than 3/32” of tread remains. 24 month, 100% coverage. Only the following VW tire types are eligible: original equipment tires, original equipment alternative tires, winter tires, tire and wheel packages, and winter tire and wheel packages. Excludes mounting and balancing. Nontransferable. Additional restrictions may apply. Valid at a Volkswagen dealership only. See dealership or program brochure for details.

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Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 01.01.26 and 03.31.26

Allow-8–10-weeks-for-delivery-of-Visa-Prepaid-Card.

15 Receive a 15% rebate via a Visa Prepaid Card by mail when you purchase select Volkswagen Accessories from a participating dealership. Recreational and sporting equipment is not eligible for the 15% accessories rebate. Volkswagen Accessory Rebates may be combined with dealer discounts/offers. Rebate based on purchase amount before taxes and labor. Allow 8–10 weeks for delivery of Visa Prepaid Card. Not redeemable for advertised specials, previous purchases, or cash. One rebate per household. Limitations apply. Void where prohibited. Offer expires 03.31.26. Visit volkswagenrebates.com or see participating Volkswagen dealer for complete details. 16 Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A Inc. Card may be used everywhere Visa debit cards are accepted. This optional offer is not a Pathward product or service nor does Pathward endorse this offer. Cards expire after 6 months, unused funds will forfeit after expiration. Card terms and conditions apply.

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SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19

Get-165+-channels-of-ad-free-music,-talk,-sports,-comedy,-news,-and-more,-with-the-SXM-App.-Subscribe-to-the-Music-&-Entertainment-Plan-and-get-your-first-12-months-for-$4.99/month.-See-offer-details.

19 Offer Details: Activate a Music & Entertainment subscription and pay a $4.99/month for your first 12 months, plus get free activation (a $15 savings). Fees and taxes apply. A credit card is required on this offer. Service will automatically renew thereafter every month, and you will be charged at then-current rates (currently, $17.99/month). Please see our Customer Agreement at siriusxm.com for complete terms and how to cancel, which includes online methods or calling us at 866.635.2349. All fees, content, and features are subject to change. This offer cannot be combined with any other and may be modified or terminated at any time. Offer good only on currently inactive radios. Channel lineup varies by package. Current information and features may not be available in all locations or on all receivers.

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VW Service Credit Card

Get-a-$25-Visa®-Prepaid-Card-by-mail-in-or-online-rebate20-when-you-use-the-Volkswagen-Service-Credit-Card-to-make-a-qualifying-purchase-of-$250-or-more-(before-tax).-Offer-valid-01.01.26–12.31.26.-Allow-8–10-weeks-for-delivery-of-Visa-Prepaid-Card.

20 Subject to credit approval. Valid on a qualifying purchase of $250 or more (before tax) from 01.01.26–12.31.26. Submit rebate within 45 days of purchase date. Complete purchase must be made on the Volkswagen Service Credit Card. Not valid on prior purchases. One Visa Prepaid Card per visit. Cannot be combined with other credit card rebates. Valid at participating Volkswagen locations. Visa Prepaid Card is given to you as a rebate and no money has been paid by you for the card. Visa Prepaid Card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Visa Prepaid Cards expire after 6 months; unused funds will forfeit after the valid through date. Visa Prepaid Card terms and conditions apply. Volkswagen dealer locations are not affiliated with Visa. See Volkswagen dealer for complete rebate details and rebate form. MetaBank or Visa does not sponsor or endorse Volkswagen Service Credit Card. "Volkswagen" and Volkswagen logo are registered trademarks of Volkswagen AG.

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Buy 3 Pirelli Tires, Get the 4th for $122

This February only. See Consultant or vwtirestore.com for details.

22 Available on select sets of four Pirelli tires that meet specifications of vehiclee’s owner’s manual. Must be purchased through Volkswagen Tire Store. May be combined with select offers. Mounting, balancing, and taxes are not included. The fourth tire will be reimbursed on the front tire for staggered fitments. Volkswagen Group of America, Inc., is not the seller or warrantor, nor does it recommend any tires other than those identified as OEM. Offer valid 02.01.26 through 02.28.26 Tires must be installed by 03.07.26. Valid at a participating Volkswagen dealership only. See participating dealer for complete details .

Meet Our Service Staff

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Parts Manager
Alex Juarez
Service Advisor Mikel Watson
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Service Advisor
Mikel Watson
Service Manager Jose Hernandez
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Service Manager
Jose Hernandez
Service Advisor Anthony Alcantar
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Service Advisor
Anthony Alcantar
Service Advisor Chip Bryson
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Service Advisor
Chip Bryson
Service Xpress Advisor Emily Hale
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Service Xpress Advisor
Emily Hale

Contact Information

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Customer Service was exemplary. My experience was wonderful. I was well taken care of from the moment I stepped into the lot. Communication about the sale and after the sale was also appreciated. Thanks Strong VW (and Tim and Cameron)

- Lisa Morey, GOOGLE

I helped to get my son’s Golf in for service. I was able to schedule an appointment within a few days and the folks I spoke to on the phone were friendly and helpful, as was our service advisor Eli. The costs were reasonable as well. All around a good experience!

- Richard Zahn, GOOGLE

We were looking for a new car, David Keith explained the features of the Jetta we looked at. It was very informative. He explained the financing options and the benefits of each one. This was a wonderful experience, and I will reccomend Strong Volkswagen to all my friends and neighbors. I took my...

- Russell Payne, GOOGLE

Really nice dealership, All the employees were super helpful and friendly got my service done quickly.

- Atticus Potter, GOOGLE

Buying my third VW Atlas was a great experience. It does take time to complete the buying process but I enjoyed working with Strong VW. I bought two other vehicles from Strong and glad to return.

- Dana Ball, GOOGLE

(Translated by Google) Excellent service. Having staff who speak Spanish makes everything much easier when I visit to have my Volkswagen serviced. Thank you so much! (Original) Excelente atención.. el hecho de tener personal que habla español me facilita todo con respeto a las visitas para...

- Jhony Antonio Quiroz Perez, GOOGLE

Did a good job on the car, took longer than expected, but they were able to remediate that by finding a way for me to pick it up the same day.

- Dan Flogaus, GOOGLE

Eli was personal and professional. He was patient and answered all my questions. He explained the importance of the periodic maintenance checks, thanks.

- Christy GMZ, GOOGLE

Good Service

- Travis Hurst, GOOGLE

Everyone here was very kind and helpful!

- abi staggs, GOOGLE

Great experience!!

- Kaylee Bell, GOOGLE

all good was expensive

- Emmett Murphy, GOOGLE

I had a great experience ! My sales person was awesome. Very helpful!

- Lena Gallegos, GOOGLE

Friendly, competent and on time! Thanks

- Joseph Rubini, GOOGLE

(Translated by Google) Very friendly and efficient staff (Original) Un personal muy amable y eficiente

- Cristela Munoz, GOOGLE

They\nAlways get me in quickly to get my car washed.Even though I don't have the time to come for the hand wash part , they run my car through the machine , which is still helpful.

- Jolene Allenbach, GOOGLE

My experience at Volkswagen was great. They were very attentive to my needs completed The service as scheduled very friendly very thorough

- Perry Carter, GOOGLE

Staff was great. Worked to get me qualified.

- Tyler Williams, GOOGLE

Thanks! For your help, I will always be a Strong VW customer. They are good to their customers

- Matthew Stringham, GOOGLE

Very educated and professional stuff, precise and honest explanation of services, pleasant and comfortable environment. I take my car there for many years, and always have a positive experience. Highly recommend!

- Elena Budko, GOOGLE

Some the very best customer service I have ever experienced. Prompt knowledgeable friendly.. I really like this dealership! Whenever you walk in you feel comfortable, that’s rare in today’s world.

- David Allred, GOOGLE

Friendly and efficient. Love Strong VW

- Jason Powell, GOOGLE

No issues and took care of us in the best possible way.

- Ricardo Torres, GOOGLE

I recently bought new volkswagen Jetta And i was helped by Teron .He was so friendly and very personable.Most of the time,car salesmen can be pushy but not Teron .i had a great experience with Teron.i would give 10 stars if they would let me.

- Sahil Sangroya, GOOGLE

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- Emily Lawrence, GOOGLE

(Translated by Google) undefined (Original) Ismael was absolutely amazing. He got me into the car that I wanted and it was pretty painless. Everyone at Strong VW was wonderful to work with.

- Debby Esenberg, GOOGLE

(Translated by Google) undefined (Original) I cannot say enough good things about my experience with Billy Meade at Strong Volkswagen in Salt Lake City. I originally went in hoping to see if there was any way to lower my payment on my 2024 VW Atlas Cross Sport, and what turned into a very long and...

- Kenzie Cluff, GOOGLE

(Translated by Google) undefined (Original) Great service! They were quick and the wait was comfortable. They also help with a ride somewhere close if you don’t want to wait.

- Breanne King, GOOGLE

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- Devin Hess, GOOGLE

Friendly service. Didn't play games with pricing. They allow you to finance where you want instead of making you use their financing for 6 months like they did in the past.

- Shelly, GOOGLE

I’ve been going to Strong for many years and have appreciated the service and helpfulness of the entire staff

- Ron Palmer-Leger, GOOGLE

Service was pretty good. The service provider was pretty blunt and looked uninterested in providing the service. For example- Not providing any additional context on the service, what was done, what we can do better, even after asking couple times.

- Aryan Passari, GOOGLE

Pretty good. After a week I did have to call in to find out about my car due to them not calling me. They had forgotten to call me but other than that pretty smooth

- Jake Bodily, GOOGLE

(Translated by Google) undefined (Original) We ended up getting a lease through Strong a few years ago. The onboarding process was great. The issue we ran into was that it is extremely hard to get in touch with anybody there. There were multiple times where they would reach out to me through what I...

- Cole Houghton, GOOGLE

I actually went here once and got a bad vibe from the work culture and employees, fast forward to two years later and I see one of their employees making a joke about the state of the world in order to make a sale on tik tok. I’m so glad I went and purchased a car somewhere else, I would have...

- Sam Lemon, GOOGLE

Creating Tiktoks mocking the state of our country is probably not the best marketing plan.

- Plus Queen, GOOGLE

Went and got my oil changed. Ten minutes after picking up my car, I noticed a scratch on my steering wheel. Contacted them right away, they told me to provide a photo, I did, then they instructed me to bring it in so they could look at it. After bringing it in, they informed me they wouldn't do...

- Val H, GOOGLE

Conned into paying $700 for an alignment and brake fluid flush when all I wanted was the free two-year maintenance check. Shame on me, I guess. Showed up and there was no record of my appointment. Two hour service took over 5 hours. The alignment wasn't even completed successfully; the car has...

- Jared Nyman, GOOGLE

Absolutely the worst dealership I have ever dealt with, but I hear that all VW dealership are terrible. They are not helpful, asked me to come drive my car with them (hello, I’m not a mechanic). The VW I’d.4 has so many problems, that you have to constantly have it in the shop and therefore...

- Jennifer Watt, GOOGLE

My experience with the service department was terrible. I brought my Passat in to be diagnosed, as it had a warning light on. When I picked it up and drove away the light immediately came on again. I returned it to them to see what the issue was? So come to find out they charged me 800.00 to fix...

- J.W. Craven, GOOGLE
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