2025 Volkswagen Jetta for Sale in Salt Lake City, UT


2025 Volkswagen Jetta

Starting at $24,275.00

Please see our incentives page for available current offers

Additional Vehicle Information

  • Features
  • Specs

Features

Features

  • Safety
  • Technology
  • Mechanical
  • Exterior
  • Comfort
  • Interior

Safety

Safety

Rearview monitor in dash
Cross traffic alert rear
Pre-collision warning system audible warning, visual warning, pedestrian detection
Lane keeping assist
Automatic emergency braking rear, front pedestrian, front
Lane keeping assist with blind spot integration
Impact sensor post-collision safety system, door unlock, fuel cut-off, alert system
Child safety door locks
Child seat anchors LATCH system
Safety brake pedal system
Emergency interior trunk release
Camera system rearview
Automatic hazard warning lights
Blind spot safety sensor/alert
Lane deviation sensors
Crumple zones front, rear

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Front airbags dual
Side curtain airbags front, rear

Mirrors

Side mirror adjustments power, manual folding
Side mirrors heated

Security

Power door locks auto-locking

Technology

Audio System

Auxiliary audio input Bluetooth, USB, iPod/iPhone
Radio touch screen display, AM/FM
Antenna type mast
Total speakers 4
Radio data system
Speed sensitive volume control

Telematics

Electronic messaging assistance with read function, voice operated
Smart device app function vehicle location, maintenance status, lock operation, horn/light operation, maintenance scheduling, security event/collision alert
Driver assistance app roadside assistance
Smart device app compatibility Car-Net, Amazon Alexa
Wireless data link Bluetooth
Hands-free phone call integration voice operated

In Car Entertainment

Connected in-car apps Google POIs, Google search, app marketplace integration, Amazon Alexa
Smartphone integration Apple CarPlay, Android Auto
Infotainment screen size 8 in.
Infotainment MIB3

Instrumentation

Instrument cluster screen size 8 in.
Warnings and reminders lamp failure, low oil pressure, coolant temperature warning, low fuel level, maintenance due
Clock
Gauge tachometer
Compass
Digital odometer
External temperature display
Multi-function display
Fuel economy display MPG, range
Trip odometer

Mechanical

Engine

Auto start/stop
Battery saver
Battery maintenance-free
Alternator 140 amps

Brakes

Rear brake type disc
Front brake width 1.0
Brake drying
Rear brake diameter 10.7
Rear brake width 0.4
Front brake diameter 11.3
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off
Cornering brake control

Suspension

Front suspension classification independent
Rear suspension classification semi-independent
Front struts MacPherson
Rear suspension type torsion beam
Rear spring type coil
Front stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type gas
Front shock type gas

Drivetrain

Locking differential front
Axle ratio 3.24

Stability and Traction

Stability control
Traction control
Hill holder control

Exterior

Lights

Daytime running lights LED
Taillights LED
Exterior entry lights approach lamps
Headlights LED, auto delay off, auto on/off

Exterior Features

Exhaust hidden
Mirror color black
Front bumper color body-color
Door handle color body-color
Grille color black
Rear bumper color body-color
Window trim black

Tires and Rims

Spare tire size temporary
Tire type all season
Spare tire mount location inside
Spare wheel type steel
Tire Pressure Monitoring System
Wheels aluminum alloy with painted accents

Windows

Window defogger rear
Front wipers speed sensitive, variable intermittent, rain sensing
Power windows safety reverse

Comfort

Comfort Features

Door trim metallic, cloth
Dash trim cloth, metallic
Shift knob trim leather
Steering wheel trim leather
Interior accents metallic-tone
Armrests rear center with cupholders
Floor material carpet
Foot pedal trim stainless steel

Convenience Features

Gesture infotainment controls
Adaptive stop and go cruise control semi-automatic
Autonomous lane guidance lane centering
Power outlet(s) USB-C front, 12V rear, 12V front
Power steering electric, variable/speed-proportional
Cupholders front, rear
Steering wheel tilt and telescopic
Adaptive cruise control
One-touch windows 4
Cargo area light
Multi-function remote keyless entry, panic alarm, trunk release
Power windows lockout button
Steering wheel mounted controls audio, cruise control, phone, multi-function
Vanity mirrors dual
Reading lights rear
Assist handle rear, front
Center console front console with armrest and storage
Rearview mirror auto-dimming
Storage door pockets, accessory hook

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Rear vents second row
Air filtration

Interior

Seats

Driver seat manual adjustments height, 6, reclining
Passenger seat heated
Driver seat heated
Rear headrests 3, adjustable
Passenger seat manual adjustments 4, reclining
Rear seat folding split, one-touch fold flat
Front headrests 2, adjustable
Upholstery cloth
Rear seat type 60-40 split bench
Front seat type sport bucket

Seatbelts

Seatbelt pretensioners front
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Steering

Turns lock-to-lock 2.7
Steering ratio 13.4

Specs

Specs

Drive Type

Drive Type FWD

Seating

Standard Seating 5
Max Seating 5
Head Room (front) 38.5 in
Head Room (rear) 37.2 in
Hip Room (front) 53 in
Hip Room (rear) 51.4 in
Shoulder Room (front) 55.9 in
Shoulder Room (rear) 54 in
Leg Room (front) 41.1 in
Leg Room (rear) 37.4 in
Seating Rows 2

Measurements of Size & Shape

Length 186.5 in
Width 80.2 in
Width (without mirrors) 70.8 in
Height 57.7 in
Wheelbase 105.7 in
Ground Clearance 5.5 in
Angle of Approach 15.1 degrees
Angle of Departure 18 degrees
Track Width (front) 60.7 in
Track Width (rear) 60.4 in
Break-over Angle 16.1 degrees

Measurements of Weight

Gross Vehicle Weight Rating 4167 lbs
Gross Vehicle Weight Range 4001-5000 lbs
Curb Weight 3071 lbs

Truck Specifications

Max Payload 893 lbs

Interior Dimensions

Cargo Volume 14.1 cu ft
Passenger Volume 94.7 cu ft

Performance Specifications

Aerodynamic Drag 0.26 Cd
Turning Circle 35.8 ft

Fuel Tanks

Fuel Capacity 12.8 Gallons

Wheels and Tires

Front Tire Type P205/55R17 91H
Front Wheel Diameter 17.0 x 7.0 in
Rear Tire Type P205/55R17 91H
Rear Wheel Diameter 17.0 x 7.0 in

Green Score

EPA Green Score ( California LEV-III SULEV30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
6
1
6
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
6
1
6
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Crash-Test Ratings

2025 Volkswagen Jetta 4 DR FWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Driver
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Passenger
Full StarFull StarFull StarFull StarEmpty Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
Full StarFull StarFull StarFull StarFull Star
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Dealership Information

Current Inventory

Used 2025 Volkswagen Jetta Sport

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Checkmark
Stock # W00276VIN 3VWBX7BU6SM010607
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
Used 2025 Volkswagen Jetta Sport
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Internet Price
Our advertised price already includes our $599 dealer documentation fee. We believe in upfront, transparent pricing—no hidden dealer fees added later.
$20,724
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Description

Why BUY from Strong Volkswagen? When you choose this 2025 Volkswagen Jetta Sport with 49,313 miles, you are not just buying a used vehicle - you are investing in…Why BUY from Strong Volkswagen? When you choose this 2025 Volkswagen Jetta Sport with 49,313 miles, you are not just buying a used vehicle - you are investing in quality, reliability and peace of mind. Our clientele depend on us for Transparent Pricing, Convenience and, most importantly, Customer FIRST Service! No Accidents! One Owner! What this vehicle includes: Convenience If the vehicle detects prolonged driver unresponsiveness it will automatically bring the vehicle to a stop and turn on the hazard lights. If equipped, emergency services will be contacted.Safety and Security With this system the driver's hands must remain on the wheel at all times but can be removed briefly (for a few seconds), otherwise the vehicle will prompt the driver to put their hands back on the wheel. The vehicle is equipped with a system that senses, and then prepares, the vehicle and/or occupants, for an impending forward collision. The vehicle constantly monitors the roadway in front of the vehicle and identifies and tracks pedestrians on an interior display. If the system determines a likely impact, it will automatically take preventative steps to avoid hitting the pedestrian. The vehicle is equipped with a camera that displays an image of the area behind the vehicle on an interior display. The vehicle is equipped with a system that senses, and then prepares, the vehicle and/or occupants, for an impending rear collision. An active lane departure system alerts the driver of unintended movement of the vehicle out of a designated traffic lane and automatically maintains the vehicle's position within that lane. An active blind spot system helps prevent the driver from making a lane change when another vehicle is in their blind spot.Technology and Telematics Without the need for a manufacturer specific app to be installed on the smart device, the vehicle infotainment system can access and control functions of a smart device physically plugged-into the vehicle. Mobile devices can wirelessly connect to the internet through the vehicle's private mobile network. Wireless App-Connect (w/Apple CarPlay, Android Auto & MirrorLink) smart device wireless mirroring Come on in to Strong Volkswagen today at 1070 South Main Street Salt Lake City UT 84101 or call 801-285-9033 to schedule a test drive!The Lifetime Powertrain Warranty is available on eligible vehicles and applies only to 2017 and newer models with fewer than 100,000 miles. Qualifying vehicles must have a clean title and cannot be luxury or modified vehicles. This warranty covers powertrain components, including turbos, superchargers, hybrid, and electric engines, with no dollar limitations on claims. Over $1 million in claims has already been paid under this program, demonstrating its proven value. The warranty is valid nationwide and does not require services to be performed at Strong VW for customers residing more than 50 miles from the dealership. Sales price excludes sales tax, license, and title. Sales price includes Dealer Documentary Service fee. Many sales programs cannot be combined. While every effort is made to ensure the accuracy of vehicle details, errors may occur due to information provided by multiple data sources. Customers are strongly advised to confirm all vehicle details and terms directly with the dealership. The dealer is not responsible for inaccuracies in the listed data.First come, first served. Additional terms and conditions may apply. See store for full details.(more)
Internet Price
$20,724
Mileage49,313
TrimSport
Stock #W00276
VIN3VWBX7BU6SM010607
Exterior Color
Interior Color
DrivetrainFront Wheel Drive
Vehicle Details

Disclaimer

The Lifetime Powertrain Warranty is available on eligible vehicles and applies only to 2017 and newer models with fewer than 100,000 miles. Qualifying vehicles must have a clean title and cannot be luxury or modified vehicles. This warranty covers powertrain components, including turbos, superchargers, hybrid, and electric engines, with no dollar limitations on claims. Over $1 million in claims has already been paid under this program, demonstrating its proven value. The warranty is valid nationwide and does not require services to be performed at Strong VW for customers residing more than 50 miles from the dealership. Sales price excludes sales tax, license, and title. Sales price includes Dealer Documentary Service fee. Many sales programs cannot be combined. EPA estimates. Actual mileage will vary. While every effort is made to ensure the accuracy of vehicle details, errors may occur due to information provided by multiple data sources. Customers are strongly advised to confirm all vehicle details and terms directly with the dealership. The dealer is not responsible for inaccuracies in the listed data. First come, first served. Additional terms and conditions may apply. See store for full details.

Testimonials

Emma Lopez
Emma Lopez
GOOGLE
6-16-2026
Full Star Full Star Full Star Full Star Full Star
Megan Hill
Megan Hill
GOOGLE
6-14-2026
Full Star Full Star Full Star Full Star Full Star
Jack Peterson
Jack Peterson
GOOGLE
6-13-2026
Full Star Full Star Full Star Full Star Full Star
Erica Johnson
Erica Johnson
GOOGLE
6-13-2026
Full Star Full Star Full Star Full Star Full Star

Miguel and Anthony were very helpful.

Chad Darling
Chad Darling
GOOGLE
6-12-2026
Full Star Full Star Full Star Full Star Full Star

Eli was AMAZING!!!! Very friendly and engaging plus knowledgeable!

Nate Crapo
Nate Crapo
GOOGLE
6-12-2026
Full Star Full Star Full Star Full Star Full Star

Bought a used 2019 Atlas from Strong this week. David was great to work with. The entire process went smoothly and quickly! Will definitely come here again in the future!

katie mae Carter
katie mae Carter
GOOGLE
6-12-2026
Full Star Full Star Full Star Full Star Full Star
Todd Childs
Todd Childs
GOOGLE
6-9-2026
Full Star Full Star Full Star Full Star Full Star

Very good experience. Service associate, Kevin was great. Knowledgeable, efficient, and honest.

Melisa Arrowchis
Melisa Arrowchis
GOOGLE
6-9-2026
Full Star Full Star Full Star Full Star Full Star

Excellent service department. Staff was courteous and understood my situation. The team worked in a timely manner and I also got calls back, very important. Thank you Strong Volkswagon!

Pablo Salazar
Pablo Salazar
GOOGLE
6-9-2026
Full Star Full Star Full Star Full Star Full Star

Mike was an awesome advisor. Quick and zero issues. Will be back at strong vw for more services.

Rebecca Anne Fuller
Rebecca Anne Fuller
GOOGLE
6-9-2026
Full Star Full Star Full Star Full Star Full Star

I had a totally stellar experience not only buying my car with Ryan, but also so appreciative of his patience in moving my old car along to the next buyer. Ryan provided me with a painless buying experience. We almost did the entire transaction via text. No gimmicky upselling; just a transparent, straight-forward process from start to finish. Will definitely buy my next car from him. Thanks again, Ryan for all of your wonderful help!

G L
G L
GOOGLE
6-8-2026
Full Star Full Star Full Star Full Star Full Star

Emily did a fantastic job checking me in and sharing updates during the service. Her customer care afterwards was top notch too.

Yevdokimov Andrey
Yevdokimov Andrey
GOOGLE
6-8-2026
Full Star Full Star Full Star Full Star Full Star

I’ve bought a few cars from them, and the entire team has always been helpful, hardworking, and professional. Even on a Saturday evening, they made the process smooth, fast, and stress-free. They are genuinely great people to work with. A big thank you to Tim Flanagan, Ryan, and Artin for all their help! Hopefully I’ll see you again soon—I need to come back and get another one. 😉🚗

Tracy Sloan
Tracy Sloan
GOOGLE
6-7-2026
Full Star Full Star Full Star Full Star Full Star
Chet Anderson
Chet Anderson
GOOGLE
6-6-2026
Full Star Full Star Full Star Full Star Full Star

Jon Barney and Matt Hansen were very helpful Matt was late for taco night just to close the deal. That's huge, Jon wasn't pushy and allowed us to look all the options. Highly recommend Strong VW.

Kayle Green
Kayle Green
GOOGLE
6-6-2026
Full Star Full Star Full Star Full Star Full Star
Mandy Nelson
Mandy Nelson
GOOGLE
6-5-2026
Full Star Full Star Full Star Full Star Full Star

Great service! The tech addresses all of my concerns and was quick!

Kevin Gailey
Kevin Gailey
GOOGLE
6-4-2026
Full Star Full Star Full Star Full Star Full Star

VW Strong and team were incredible to work with. They listened and helped with what we needed and were looking for with grace and zero sales pitch. Purchased 2 vehicles and couldn’t be happier. Will only purchase future vehicles from VW Strong.

Kevin Peterson
Kevin Peterson
GOOGLE
6-4-2026
Full Star Full Star Full Star Full Star Full Star

Artin was great. Listened to our needs and helped us get the right car for us. My wife is absolutely thrilled with her car. We will definitely be back.

Kiley Wright
Kiley Wright
GOOGLE
6-4-2026
Full Star Full Star Full Star Full Star Full Star
jonell ponciroli
jonell ponciroli
GOOGLE
6-4-2026
Full Star Full Star Full Star Full Star Full Star

Got me in on time. I Ask Strong Volkswagen to have it out by 2:30 and they have it out by 12:30 so it was pretty good

Travis Richens
Travis Richens
GOOGLE
6-3-2026
Full Star Full Star Full Star Full Star Full Star

As always, Emily took amazing care of me. Was fast, professional, and helpful.

Juan Polanco
Juan Polanco
GOOGLE
6-3-2026
Full Star Full Star Full Star Full Star Full Star

Ismael for the second time was incredible with us, helping us purchasing my mom’s car, transaction was very smooth and everything went so great! Thank you for all you do Ismael at strong Volkswagen

Spencer Baller
Spencer Baller
GOOGLE
6-2-2026
Full Star Full Star Full Star Full Star Full Star

Very great people. They were very helpful at getting me into a car. Highly recommend.

Neketta Spight
Neketta Spight
GOOGLE
6-2-2026
Full Star Full Star Full Star Full Star Full Star
Kaylyn
Kaylyn
GOOGLE
6-2-2026
Full Star Full Star Full Star Full Star Full Star
Javier Alegre
Javier Alegre
GOOGLE
6-1-2026
Full Star Full Star Full Star Full Star Full Star
Chelsea Roth Abbott
Chelsea Roth Abbott
GOOGLE
5-31-2026
Full Star Full Star Full Star Full Star Full Star

Woohoo very happy with Strong VW and my new Jetta is awesome!

ryan woodruff
ryan woodruff
GOOGLE
5-31-2026
Full Star Full Star Full Star Full Star Full Star

The service technician was extremely helpful and friendly. They were very quick and provided excellent service.

Emma Robben
Emma Robben
GOOGLE
5-31-2026
Full Star Full Star Full Star Full Star Full Star

They were awesome! Talked me all the way at through everything! 10/10 recommend Strong!

Carlos Dorado
Carlos Dorado
GOOGLE
5-30-2026
Full Star Full Star Full Star Full Star Full Star
Lynda Talbot
Lynda Talbot
GOOGLE
5-30-2026
Full Star Full Star Full Star Full Star Full Star
Ben Bright
Ben Bright
GOOGLE
5-30-2026
Full Star Full Star Full Star Full Star Full Star

Ryan & Matt at Strong Volkswagen treated me with honesty and just down right like family. None stop trying to help be happy with my new car. Thanks guys.

Lorenzo Caraffini
Lorenzo Caraffini
GOOGLE
5-30-2026
Full Star Full Star Full Star Full Star Full Star

Miguel great guy! So prepared

Brent Cogsdil
Brent Cogsdil
GOOGLE
5-29-2026
Full Star Full Star Full Star Full Star Full Star
Linda Leonard
Linda Leonard
GOOGLE
5-29-2026
Full Star Full Star Full Star Full Star Full Star

Great service! Emily quickly checked me in and called a Lyft to get me back to work. The service was completed on time and with a free car wash to boot!

bryant marsing
bryant marsing
GOOGLE
5-28-2026
Full Star Full Star Full Star Full Star Full Star

Friendly staff that helped us find the problem, and get it fixed for us.

meg moezzi
meg moezzi
GOOGLE
5-28-2026
Full Star Full Star Full Star Full Star Full Star
Alec Ziegler
Alec Ziegler
GOOGLE
5-27-2026
Full Star Full Star Full Star Full Star Full Star

Mike is awesome!

Tom Lovato
Tom Lovato
GOOGLE
6-16-2026
Full Star Full Star Full Star Full Star Empty Star
Emily Peterson
Emily Peterson
GOOGLE
6-13-2026
Full Star Full Star Full Star Full Star Empty Star
Kylee J.
Kylee J.
GOOGLE
6-16-2026
Full Star Full Star Full Star Empty Star Empty Star
Kelsey Cox
Kelsey Cox
GOOGLE
5-30-2026
Full Star Full Star Empty Star Empty Star Empty Star

This dealership is very predatory. I have a full drive terrain warranty which means I can only get my oils changed there (47 miles away mind you and they charge $130). In addition, they tried to say i needed my break fluid exchanged and spark plus changed out eventually (within 3k miles) and if I go anywhere else my warranty will not be valid. Oh and they wanted to charge me $900+ for that.

Dodge7369
Dodge7369
GOOGLE
5-28-2026
Full Star Full Star Empty Star Empty Star Empty Star

Took my car in for an oil change. They wanted to charge me $149.99 to replace the cabin air filter of which I declined. I bought one and installed in 10 min for $29.99. I also declined strut replacement at $1600.00.. I feel the tech done his best to piss me off. He raised my seat all the way up, reclined the back severely, reset my trip meter that I use to rotate my tires @ 6000 miles and lastly he did not put the reminder sticker in the windshield for the next oil change. Maybe that’s a sign I don’t take it back there. Do better Strong Volkswagen.

Jared Hyer
Jared Hyer
GOOGLE
6-15-2026
Full Star Empty Star Empty Star Empty Star Empty Star

Customer service is garbage. There cars are garbage. Lifetime warranty is a joke. Go here if you want a lemon.

Aspen
Aspen
GOOGLE
6-9-2026
Full Star Empty Star Empty Star Empty Star Empty Star

I purchased a new 2020 Volkswagen Jetta and have had recurring A/C issues throughout my ownership. Over the years, I brought the vehicle in multiple times for the same concern. Even when the vehicle was under warranty, I frequently felt like I had to argue to have issues addressed, and I often received different information from different employees. I also purchased the dealership’s lifetime warranty program, but my experience has been that it has provided little value when major issues arose. Promises and expectations discussed during prior visits were often not reflected in later interactions, which made it difficult to trust the process. Most recently, I'm paying a $250 diagnostic fee, was denied goodwill assistance through Volkswagen, and still do not have a functioning A/C system. After years of trying to resolve the same recurring problem, I have decided to sell the vehicle and move on from the brand. What has been most disappointing is not just the repair outcome, but the overall customer service experience. I expected better communication, consistency, and support from both the dealership and Volkswagen.

Jack Newman
Jack Newman
GOOGLE
6-6-2026
Full Star Empty Star Empty Star Empty Star Empty Star

I spent 3 hours at the dealership service department for my 2 year service and they did not rotate rotate my tires or wash my car. I hope they changed oil?

Kenya Renfrow
Kenya Renfrow
GOOGLE
5-31-2026
Full Star Empty Star Empty Star Empty Star Empty Star

I had a 9am service appointment, arrived at 9am and was quoted 3 hrs for an oil change and it took over 4 hrs. They offer a Lyft service which makes sense if it takes half a day for an oil change. What is the purpose of an appointment? The guy who assisted me lowkey wouldn’t allow me to get my debit card from my car without graciously walking me to it, as if I’m going to dip out on a $100 oil change on a $40,000 car that I get done there regularly. I despise getting my oil change here but I’m obligated too because of my warranty. If I didn’t have to come here, I wouldn’t.

michael rojas
michael rojas
GOOGLE
5-30-2026
Full Star Empty Star Empty Star Empty Star Empty Star

Anthony Alcantar got mad because i called out Miguel the service advisor when he was going to Fill Gasoline Oil in a TDI DIESEL ENGINE. They were about to fill an engine with the wrong oil and VISCOSITY. Unbelievable. ANTHONY Alcantar said that i should get my own oil since they don't deal with Volkswagen DIESEL engines that much anymore.... but they are a Certified Volkswagen Service center. Unbelievable..

Kaja Jensen
Kaja Jensen
GOOGLE
5-27-2026
Full Star Empty Star Empty Star Empty Star Empty Star

I should have known what I was getting into when this business made me write a five-star review in order to receive their lifetime warranty. Now that I'm out of that car and not being held hostage by some warranty that they won't even post on their website, I can speak my mind about doing business with this company. My clutch failed at less than 60,000 mi, and they did not cover it under their warranty. They blamed me for it and then held my car for several months before even working on it. It took a lot of time and money for me to tow that vehicle up to their location, just for them to say that they wouldn't even touch it for 3 months. They also don't let you work on your own car without voiding the warranty, which means that you have to go spend $120 on a fancy European oil change every time you need it, and it will take several hours for them to complete. They never even offered a rental car or a loaner car for short or long periods when my car was in their shop.

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