2025 Volkswagen Atlas Cross Sport for Sale in Salt Lake City, UT
Additional Vehicle Information
- Features
- Specs
- Packages
Features
Features
- Comfort
- Exterior
- Safety
- Technology
- Mechanical
- Interior
Comfort
Comfort Features
| Dash trim | leatherette |
| Center console trim | leatherette |
| Floor mat material | carpet |
| Heated steering wheel | |
| Steering wheel trim | leather |
| Interior accents | metallic-tone |
| Armrests | rear folding, rear center with cupholders |
| Floor mats | rear, front |
| Floor material | carpet, cargo area carpet |
| Door sill trim | stainless steel, scuff plate |
| Foot pedal trim | stainless steel |
| Door trim | leatherette |
Convenience Features
| Wireless charging station | front |
| Gesture infotainment controls | |
| Adaptive stop and go cruise control | semi-automatic |
| Autonomous lane guidance | lane centering |
| Power outlet(s) | USB-C front, USB-C rear, 12V cargo area, 115V rear |
| Cupholders | front, illuminated, rear |
| Memorized settings | 3 driver, driver seat, side mirrors |
| Steering wheel | tilt and telescopic |
| Adaptive cruise control | |
| Sunshade | side window |
| One-touch windows | 4 |
| Reading lights | front, rear |
| Power steering | variable/speed-proportional |
| Cargo area light | |
| Center console | dual level, front console with armrest and storage, illuminated |
| Multi-function remote | panic alarm, proximity entry system, trunk release |
| Power windows | lockout button |
| Courtesy lights | door |
| Overhead console | front |
| Steering wheel mounted controls | audio, cruise control, phone, multi-function, paddle shifter, voice control |
| Push-button start | |
| Vanity mirrors | dual illuminating |
| Assist handle | passenger side, rear |
| Remote engine start | |
| Rearview mirror | auto-dimming |
| Footwell lights | color-adjustable |
| Storage | front seatback, cargo tie-down anchors and hooks, door pockets |
| Ambient lighting | color-adjustable |
Air Conditioning
| Front air conditioning | automatic climate control |
| Front air conditioning zones | dual |
| Rear vents | second row |
| Air filtration |
Exterior
Roof
| Moonroof / Sunroof | tilt/slide, power panoramic, power sunshade, one-touch open/close, anti-trapping |
| Roof rails | black |
Lights
| Daytime running lights | LED |
| Headlights | cornering, auto high beam dimmer, LED, auto delay off, auto on/off |
| Front fog lights | |
| Taillights | LED |
| Exterior entry lights | approach lamps |
Exterior Features
| Exhaust | hidden |
| Rear trunk/liftgate | sensor-activated, liftgate, power operated |
| Illuminated accent | front emblem, rear emblem |
| Mirror color | body-color |
| Door handle color | body-color |
| Rear spoiler | roofline |
| Rear spoiler color | body-color |
| Grille color | chrome |
| Rear bumper color | body-color, chrome accents |
| Fender lip moldings | black |
| Rocker panel color | body-color, chrome accents |
| Front bumper color | black |
| Window trim | black |
Tires and Rims
| Spare tire size | temporary |
| Tire type | all season |
| Spare tire mount location | inside |
| Spare wheel type | steel |
| Tire Pressure Monitoring System | |
| Wheels | painted aluminum alloy |
Windows
| Rear wiper | intermittent, with washer |
| Liftgate window | fixed |
| Window defogger | rear |
| Front wipers | variable intermittent, rain sensing |
| Power windows | safety reverse, remotely operated |
| Rear privacy glass | |
| Heated windshield washer jets |
Safety
Safety
| Rearview monitor | in dash |
| Cross traffic alert | rear |
| Pre-collision warning system | audible warning, visual warning, pedestrian detection |
| Lane keeping assist | |
| Check rear seat reminder | |
| Automatic emergency braking | rear, front pedestrian, front |
| Vehicle exit safety system | |
| Lane keeping assist with blind spot integration | |
| Traffic sign recognition | adaptive speed limiting |
| Impact sensor | post-collision safety system, door unlock, fuel cut-off, alert system |
| Child safety door locks | |
| Child seat anchors | LATCH system |
| Safety brake pedal system | |
| Camera system | rearview |
| Automatic hazard warning lights | |
| Parking sensors | rear, front |
| Blind spot safety | sensor/alert |
| Lane deviation sensors | |
| Crumple zones | front, rear |
Airbags
| Airbag deactivation | occupant sensing passenger |
| Side airbags | front |
| Front airbags | dual |
| Side curtain airbags | front, rear |
Security
| Anti-theft system | alarm, vehicle immobilizer |
| Power door locks | anti-lockout, auto-locking |
Mirrors
| Side mirrors | integrated turn signals, heated |
| Side mirror adjustments | power, manual folding, reverse gear tilt |
Technology
Audio System
| Radio | voice operated, touch screen display, AM/FM, HD radio |
| Auxiliary audio input | Bluetooth, USB, iPod/iPhone |
| Antenna type | diversity, mast |
| Total speakers | 6 |
| Radio data system | |
| Speed sensitive volume control | |
| Satellite radio | SiriusXM |
Telematics
| Electronic messaging assistance | with read function, voice operated |
| Wi-Fi | hotspot |
| Smart device app function | vehicle location, maintenance status, lock operation, horn/light operation, engine start, maintenance scheduling, security event/collision alert |
| Driver assistance app | roadside assistance |
| Smart device app compatibility | Car-Net, Amazon Alexa |
| Navigation data | send destination to vehicle, real time traffic |
| Wireless data link | Bluetooth |
| Hands-free phone call integration | voice operated |
| Navigation system | touch screen display, voice operated |
In Car Entertainment
| Connected in-car apps | SiriusXM Travel Link, Google POIs, Google search, app marketplace integration, Amazon Alexa |
| Smartphone integration | Apple CarPlay, Android Auto |
| Infotainment screen size | 12 in. |
| Infotainment | MIB3 |
Instrumentation
| Customizable instrument cluster | |
| Instrument cluster screen size | 10.25 in. |
| Warnings and reminders | lamp failure, low oil pressure, coolant temperature warning, low fuel level, maintenance due |
| Head-up display | |
| Clock | |
| Gauge | tachometer |
| Compass | |
| Digital odometer | |
| External temperature display | |
| Multi-function display | |
| Fuel economy display | MPG, range |
| Trip odometer |
Mechanical
Drivetrain
| Drive mode selector | |
| Axle ratio | 3.60 |
| 4WD type | full time |
Engine
| Auto start/stop | |
| Battery saver | |
| Battery | maintenance-free |
Stability and Traction
| Off-road driving assist | hill descent |
| Stability control | |
| Traction control | |
| Hill holder control | |
| Roll stability control |
Brakes
| Rear brake type | disc |
| Front brake width | 1.2 |
| Rear brake diameter | 12.2 |
| Rear brake width | 0.9 |
| Front brake diameter | 13.2 |
| Front brake type | ventilated disc |
| Braking assist | |
| Electronic brakeforce distribution | |
| ABS | 4-wheel |
| Power brakes | |
| Electronic parking brake | auto off |
Suspension
| Front suspension classification | independent |
| Rear suspension classification | independent |
| Front struts | MacPherson |
| Rear suspension type | multi-link |
| Rear spring type | coil |
| Front stabilizer bar | |
| Rear stabilizer bar | |
| Front spring type | coil |
| Front suspension type | lower control arms |
| Rear shock type | gas |
| Front shock type | gas |
Towing and Hauling
| Trailer wiring | |
| Trailer hitch |
Interior
Seats
| Driver seat power adjustments | height, 10, lumbar, reclining |
| Passenger seat power adjustments | height, 8, lumbar, reclining |
| Driver seat | ventilated, heated |
| Passenger seat | heated, ventilated |
| Rear headrests | 3, adjustable |
| Rear seat folding | split, flat |
| Front headrests | 2, adjustable |
| Upholstery | leather |
| Rear seat type | 60-40 split bench |
| Rear seat manual adjustments | reclining |
| Rear seat | heated |
| Upholstery accents | perforated |
| Front seat type | sport bucket |
Seatbelts
| Seatbelt pretensioners | front |
| Seatbelt force limiters | front |
| Emergency locking retractors | rear, front |
| Seatbelt warning sensor | front |
| Rear seatbelts | 3-point |
| Front seatbelts | 3-point |
Steering
| Turns lock-to-lock | 3.1 |
| Steering ratio | 15.4 |
Specs
Specs
Drive Type
| Drive Type | AWD |
Seating
| Standard Seating | 5 |
| Max Seating | 5 |
| Head Room (front) | 39.4 in |
| Head Room (rear) | 37.8 in |
| Shoulder Room (front) | 61.5 in |
| Shoulder Room (rear) | 60.6 in |
| Leg Room (front) | 41.7 in |
| Leg Room (rear) | 40.4 in |
| Seating Rows | 2 |
Measurements of Size & Shape
| Length | 195.5 in |
| Width | 88.5 in |
| Width (without mirrors) | 78.3 in |
| Height | 67.8 in |
| Wheelbase | 117.3 in |
| Ground Clearance | 6.3 in |
| Angle of Approach | 20.8 degrees |
| Angle of Departure | 24.9 degrees |
| Track Width (front) | 67 in |
| Track Width (rear) | 67.6 in |
| Break-over Angle | 17.6 degrees |
Measurements of Weight
| Gross Vehicle Weight Rating | 5776 lbs |
| Gross Vehicle Weight Range | 5001-6000 lbs |
| Curb Weight | 4359 lbs |
| Base Towing Capacity | 5000 lbs |
| Max Towing Capacity | 5000 lbs |
Truck Specifications
| Max Payload | 1091 lbs |
Interior Dimensions
| Cargo Volume | 40.3 cu ft |
| Interior Volume | 152.3 cu ft |
| Passenger Volume | 112.0 cu ft |
| Cargo Volume (rear seats down) | 77.6 cu ft |
Performance Specifications
| Aerodynamic Drag | 0.34 Cd |
| Turning Circle | 40 ft |
Fuel Tanks
| Fuel Capacity | 18.6 Gallons |
Wheels and Tires
| Front Tire Type | P255/50R20 |
| Front Wheel Diameter | 20.0 x 8.0 in |
| Rear Tire Type | P255/50R20 |
| Rear Wheel Diameter | 20.0 x 8.0 in |
Packages
2 Packages Available
Includes trailer hitch extras, set of 4 Monster Mats and heavy duty trunk liner with VW CarGo Blocks, first aid kit and roadside assistance kit combo pack, and retractable privacy cover for cargo area.
Includes set of 2 roof rack base carrier bars, set of 4 wheel splash guards, and a luggage net for cargo area.
Green Score
EPA Green Score
( California LEV-III ULEV70
?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)
| Fuel Type | Gasoline |
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Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
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4
1
4
|
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Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
|
4
1
4
|
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Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
|
N/A |
EPA Green Score
( Federal Tier 3 Bin 70
?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)
| Fuel Type | Gasoline |
|
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
|
4
1
4
|
|
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
|
4
1
4
|
|
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
|
N/A |
Crash-Test Ratings
2025 Volkswagen Atlas Cross Sport SUV AWD
| Overall |
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| Front Crash Overall |
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| Front Crash Driver |
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| Front Crash Passenger |
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| Side Crash Overall |
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| Side Barrier Overall |
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| Side Barrier Driver |
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| Side Barrier Passenger |
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| Side Pole Driver |
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| Side Combined Front |
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| Side Combined Rear |
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| Rollover |
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Dealership Information
Current Inventory
Description
Vehicle DetailsExperience premium performance and style with this 2025 Volkswagen Atlas Cross Sport 2.0T SEL R-Line Black, now available in Salt Lake City, UT. With only 1,605…Vehicle DetailsExperience premium performance and style with this 2025 Volkswagen Atlas Cross Sport 2.0T SEL R-Line Black, now available in Salt Lake City, UT. With only 1,605 miles, this certified pre-owned SUV combines low mileage and a powerful 2.0L Turbo 4-cylinder engine for an efficient yet thrilling drive. Front-wheel drive and advanced engineering deliver confident handling, while the SEL R-Line Black trim brings sporty exterior accents and upscale interior finishes.This Volkswagen Atlas Cross Sport is packed with driver-focused technology: Adaptive Cruise Control for stress-free highway travel, Remote Start for comfort in any season, and an integrated Navigation system to guide your next adventure. The vehicle also boasts a CARFAX 1-Owner history and a CARFAX Clean Report, giving you the peace of mind that comes with a well-documented vehicle history.Priced to sell, this Volkswagen Atlas Cross Sport offers the best price in the market for a certified pre-owned, low-mileage 2025 model. Whether you're commuting through the Wasatch Front or planning a weekend getaway, enjoy refined comfort, advanced safety features, and modern connectivity with every mile.Schedule a test drive in Salt Lake City, UT today and experience why this 2025 Volkswagen Atlas Cross Sport 2.0T SEL R-Line Black is the smart choice for value, performance, and confidence. Act fast-low mileage and certified status make it in high demand.Additional InformationThe Lifetime Powertrain Warranty is available on eligible vehicles and applies only to 2017 and newer models with fewer than 100,000 miles. Qualifying vehicles must have a clean title and cannot be luxury or modified vehicles. This warranty covers all powertrain components, including turbos, superchargers, hybrid, and electric engines, with no dollar limitations on claims. Over $1 million in claims has already been paid under this program, demonstrating its proven value. The warranty is valid nationwide and does not require services to be performed at Strong VW for customers residing more than 50 miles from the dealership. The Lifetime Powertrain Warranty and associated VIP benefits, including Lifetime Car Washes, Paint Touch-Ups, Dent Repairs, Windshield Repairs, Loaner Cars, and access to a personal VIP concierge, are provided at no additional cost for eligible customers. Pricing Details: The advertised sales price is contingent on dealer-arranged financing of 90% of the vehicle's sales price through preferred lenders at a non-subsidized rate. Additional trade-in bonuses may apply. Sales price does not include sales tax, license, title, documentation fees, or dealer-installed accessories. Sales price cannot be combined with other offers. While every effort is made to ensure the accuracy of vehicle details, errors may occur due to information provided by multiple data sources. Customers are strongly advised to confirm all vehicle details and terms directly with the dealership. The dealer is not responsible for inaccuracies in the listed data. First come, first served. Additional terms and conditions may apply. See store for full details.(more)| Mileage | 1,605 |
| Trim | 2.0T SEL R-Line BLACK |
| Stock # | L29050B |
| VIN | 1V2AE2CA5SC202161 |
| Exterior Color | Silver Mist Metallic |
| Interior Color | Titan Black |
| Drivetrain | All Wheel Drive |
Disclaimer
The Lifetime Powertrain Warranty is available on eligible vehicles and applies only to 2017 and newer models with fewer than 100,000 miles. Qualifying vehicles must have a clean title and cannot be luxury or modified vehicles. This warranty covers powertrain components, including turbos, superchargers, hybrid, and electric engines, with no dollar limitations on claims. Over $1 million in claims has already been paid under this program, demonstrating its proven value. The warranty is valid nationwide and does not require services to be performed at Strong VW for customers residing more than 50 miles from the dealership. The Lifetime Powertrain Warranty and associated VIP benefits, including Lifetime Car Washes, Paint Touch-Ups, Dent Repairs, Windshield Repairs, Loaner Cars, and access to a personal VIP concierge, are provided at no additional cost for eligible customers. Pricing Details: The advertised sales price is contingent on dealer-arranged financing of 90% of the vehicle’s sales price through preferred lenders at a non-subsidized rate. Additional trade-in bonuses may apply. Sales price does not include sales tax, license, title, documentation fees, or dealer-installed accessories. Sales price cannot be combined with other offers. While every effort is made to ensure the accuracy of vehicle details, errors may occur due to information provided by multiple data sources. Customers are strongly advised to confirm all vehicle details and terms directly with the dealership. The dealer is not responsible for inaccuracies in the listed data. First come, first served. Additional terms and conditions may apply. See store for full details.
Testimonials
“ I helped to get my son’s Golf in for service. I was able to schedule an appointment within a few days and the folks I spoke to on the phone were friendly and helpful, as was our service advisor Eli. The costs were reasonable as well. All around a good experience! ”
“ We were looking for a new car, David Keith explained the features of the Jetta we looked at. It was very informative. He explained the financing options and the benefits of each one. This was a wonderful experience, and I will reccomend Strong Volkswagen to all my friends and neighbors. I took my Jetta into Strong's service department for a emissions repair. Mike Watson, the service adjuster, did an excellent job working with the service conrtact people. The "Check Engine" light is out, and every thing runs just fine. Thanks Mike! ”
“ Really nice dealership, All the employees were super helpful and friendly got my service done quickly. ”
“ Buying my third VW Atlas was a great experience. It does take time to complete the buying process but I enjoyed working with Strong VW. I bought two other vehicles from Strong and glad to return. ”
“ (Translated by Google) Excellent service. Having staff who speak Spanish makes everything much easier when I visit to have my Volkswagen serviced. Thank you so much! (Original) Excelente atención.. el hecho de tener personal que habla español me facilita todo con respeto a las visitas para realizarle los servicios a mi Volkswagen.. muchas gracias de verdad.. ”
“ Did a good job on the car, took longer than expected, but they were able to remediate that by finding a way for me to pick it up the same day. ”
“ Eli was personal and professional. He was patient and answered all my questions. He explained the importance of the periodic maintenance checks, thanks. ”
“ Good Service ”
“ Everyone here was very kind and helpful! ”
“ Great experience!! ”
“ all good was expensive ”
“ I had a great experience ! My sales person was awesome. Very helpful! ”
“ Friendly, competent and on time! Thanks ”
“ (Translated by Google) Very friendly and efficient staff (Original) Un personal muy amable y eficiente ”
“ They\nAlways get me in quickly to get my car washed.Even though I don't have the time to come for the hand wash part , they run my car through the machine , which is still helpful. ”
“ My experience at Volkswagen was great. They were very attentive to my needs completed The service as scheduled very friendly very thorough ”
“ Staff was great. Worked to get me qualified. ”
“ Thanks! For your help, I will always be a Strong VW customer. They are good to their customers ”
“ Very educated and professional stuff, precise and honest explanation of services, pleasant and comfortable environment. I take my car there for many years, and always have a positive experience. Highly recommend! ”
“ Some the very best customer service I have ever experienced. Prompt knowledgeable friendly.. I really like this dealership! Whenever you walk in you feel comfortable, that’s rare in today’s world. ”
“ Friendly and efficient. Love Strong VW ”
“ No issues and took care of us in the best possible way. ”
“ I recently bought new volkswagen Jetta And i was helped by Teron .He was so friendly and very personable.Most of the time,car salesmen can be pushy but not Teron .i had a great experience with Teron.i would give 10 stars if they would let me. ”
“ (Translated by Google) undefined (Original) ”
“ (Translated by Google) undefined (Original) Ismael was absolutely amazing. He got me into the car that I wanted and it was pretty painless. Everyone at Strong VW was wonderful to work with. ”
“ (Translated by Google) undefined (Original) I cannot say enough good things about my experience with Billy Meade at Strong Volkswagen in Salt Lake City. I originally went in hoping to see if there was any way to lower my payment on my 2024 VW Atlas Cross Sport, and what turned into a very long and eventful day ended in the best possible outcome—all thanks to Billy. From the very beginning, Billy was incredibly kind, patient, and genuinely invested in helping me find the best option for my situation. The bank caused several issues and delays with approval, and the process took much longer than expected, but Billy never once made me feel like a burden or rushed. He consistently checked in with me, kept me updated every step of the way, and reassured me through the frustrating parts of the process. That level of communication and care truly meant so much. Billy went above and beyond trying every possible option to help me, and his professionalism and positive attitude never wavered—even during a stressful and drawn-out process. In the end, I drove away in a 2025 Jetta SEL, and I couldn’t be more thankful or excited. If you’re looking for someone who is honest, hardworking, patient, and truly cares about their customers, Billy Meade is your guy. I am so grateful for everything he did for me and highly recommend working with him at Strong Volkswagen. This was hands down one of the best car-buying experiences I’ve had because of him. Thank you, Billy! 🚗✨ ”
“ (Translated by Google) undefined (Original) Great service! They were quick and the wait was comfortable. They also help with a ride somewhere close if you don’t want to wait. ”
“ (Translated by Google) undefined (Original) ”
“ Friendly service. Didn't play games with pricing. They allow you to finance where you want instead of making you use their financing for 6 months like they did in the past. ”
“ I’ve been going to Strong for many years and have appreciated the service and helpfulness of the entire staff ”
“ Service was pretty good. The service provider was pretty blunt and looked uninterested in providing the service. For example- Not providing any additional context on the service, what was done, what we can do better, even after asking couple times. ”
“ Pretty good. After a week I did have to call in to find out about my car due to them not calling me. They had forgotten to call me but other than that pretty smooth ”
“ (Translated by Google) undefined (Original) We ended up getting a lease through Strong a few years ago. The onboarding process was great. The issue we ran into was that it is extremely hard to get in touch with anybody there. There were multiple times where they would reach out to me through what I assume was a marketing email, but could never get in touch with anyone regarding the material the sent me. Any time I did get in touch with them, they seemed genuinely bothered by my questions. Even down to a couple of weeks ago when our lease was ending. One of their salespeople reached out to me to chat through my options. They stressed that this was “extremely time sensitive” then never responded. I reached out to them to ask for the information they said they would send over to me. Again, onboarding was great, but don’t expect great customer service after you sign the sales contract. ”
“ I actually went here once and got a bad vibe from the work culture and employees, fast forward to two years later and I see one of their employees making a joke about the state of the world in order to make a sale on tik tok. I’m so glad I went and purchased a car somewhere else, I would have hated to give my money to someone like that. It brings the values of the cars down. When I want to buy a car and make a huge life changing purchase, I want to do it with people I trust, not with people trying to make a quick buck. I want a company that hires people with good values and integrity, that’s someone I would trust with that large of a life decision. Someone dealing with a huge sale like that shouldn’t be goofing off in Tik tok, let alone being extremely Insensitive. I hope this company will improve but I don’t think I’ll be coming back ever. ”
“ Creating Tiktoks mocking the state of our country is probably not the best marketing plan. ”
“ Went and got my oil changed. Ten minutes after picking up my car, I noticed a scratch on my steering wheel. Contacted them right away, they told me to provide a photo, I did, then they instructed me to bring it in so they could look at it. After bringing it in, they informed me they wouldn't do anything about it. Insinuated I did it with a ring, I don't wear rings. Very disgusted with how I was treated. ”
“ Conned into paying $700 for an alignment and brake fluid flush when all I wanted was the free two-year maintenance check. Shame on me, I guess. Showed up and there was no record of my appointment. Two hour service took over 5 hours. The alignment wasn't even completed successfully; the car has barely 5000 miles on it so it isn't like there's any crazy wear but somehow they couldn't get some part into proper alignment. I explicitly told them not to wash the car and they still put it through the auto-wash, messing with my PPF. The service reminder alert is still coming up in my car, so now I'm not even sure they actually did the one thing I came in for. Edit: the service manager called to gaslight me and tell me that they did not wash my car. He said they didn't have a record of washing it and didn't see any video of it being washed. But I think I know how dirty my car was before and after the service. I took the time to go inspect my car further and found that the air filter was not replaced. I'm looking at the maintenance schedule for my car and it states that the air filter should be changed at 2 years. So who knows what they actually did with my car. The maintenance schedule also states that the brake fluid should be changed starting at 3 years so the upcharge on that service was completely unnecessary, assuming they even performed it. I see now on the inspection sheet they gave me that literally everything in the "multi-point inspection" was marked as "not applicable". So they literally took my car for a full day, charged me $700 for an incomplete alignment, unnecessary brake flush, potentially scuffed up my PPF, and didn't even actually do the one thing I wanted them to do when I brought it in. I'm livid. ”
“ Absolutely the worst dealership I have ever dealt with, but I hear that all VW dealership are terrible. They are not helpful, asked me to come drive my car with them (hello, I’m not a mechanic). The VW I’d.4 has so many problems, that you have to constantly have it in the shop and therefore experience the absolutely horrendous service experience every time. The rudeness and condescending nature and having them act like it’s my fault that this car is a piece of crap. ”
“ My experience with the service department was terrible. I brought my Passat in to be diagnosed, as it had a warning light on. When I picked it up and drove away the light immediately came on again. I returned it to them to see what the issue was? So come to find out they charged me 800.00 to fix something that didn’t need to be repaired and ended up having do another repair. I was talked to like a child by the service advisor “Mikel”, and blamed some how for them fixing the wrong thing.. HE LITERALLY BLAMED ME FOR HIS AND THE REPAIR TECHS MISTAKE… They did end up fixing the other part and not charging me for labor for an additional $75. However it seems like the $30 part (what actually repaired the car) would have been much less in labor than the $800 I had to pay (for the unnecessary repair) not including the $75 additional. No apologies were given and no refunds were offered. I would never recommend this dealer for service. Edit: How about actually helping the customer with their problems???? Instead of saying “we will handle it”???!! ”

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“ Customer Service was exemplary. My experience was wonderful. I was well taken care of from the moment I stepped into the lot. Communication about the sale and after the sale was also appreciated. Thanks Strong VW (and Tim and Cameron) ”